Legal

Terms of Service

Last Updated: June 24, 2026

Important: Section 16 (Dispute Resolution; Binding Arbitration; Class Action Waiver) requires that most disputes between you and GrowDaddy be resolved through individual binding arbitration and waives your right to a jury trial and to participate in class actions.

Please read these Terms of Service carefully. This is a binding legal contract between GrowDaddy, LLC ("GrowDaddy," "we," "us," or "our") and the business entity or restaurant that accesses or uses our platform services ("Customer," "you," or "your"). By creating an account, subscribing, or accessing the Services, you agree to be bound by these Terms.

1. Definitions

"Services"
GrowDaddy's SaaS platform including the website/storefront builder, menu management, integrated checkout, administrative dashboard, hosting, domain services, and messaging features.
"Storefront"
The restaurant-facing website and online ordering interface generated for you through the Services.
"Diner"
An end consumer who visits a Storefront or places an Order. Diners are not parties to these Terms.
"Order"
A transaction placed by a Diner through your Storefront.
"Customer Content"
The menus, logos, photos, text, branding, and other materials you upload to or display through the Services.
"Fees"
The subscription and other charges payable by you for the Services, as described in Section 7.
"Diner Data"
Personal information relating to Diners collected through your Storefront (e.g., name, email, phone number, order history).

2. The Services

GrowDaddy provides a SaaS platform that enables restaurants to build and host custom websites, display menus, and accept online orders. Current Services are designed primarily to allow Diners to place pickup Orders through your Storefront.

GrowDaddy may introduce additional features including POS applications, delivery network integrations, SMS messaging, and cross-restaurant marketing tools. We are under no obligation to develop or release any future feature.

3. Eligibility and Account Registration

  • You must be at least 18 years old and authorized to bind the Customer entity
  • You must provide accurate, current, and complete information during registration
  • You are responsible for all activities that occur under your account
  • You are solely responsible for managing Authorized User access and permissions

4. Customer Configurations and Responsibilities

The Services include a dashboard to customize tax rates, tipping parameters, menu items, pricing, hours, and all other settings (collectively, "Configurations"). You are exclusively responsible for the selection, accuracy, completeness, legality, and deployment of all Configurations. Any financial shortfall, tax miscalculation, mispricing, or regulatory penalty resulting from your Configurations is your sole responsibility.

5. Domains and Hosting

  • You may use a GrowDaddy subdomain, your own domain, or a domain purchased through GrowDaddy
  • All domains used with the Services are managed by GrowDaddy through our cloud-service provider
  • GrowDaddy reserves the right to select, change, or replace its cloud-service provider at any time
  • GrowDaddy does not guarantee uninterrupted or error-free operation

6. Orders, Payments, and Merchant of Record

  • You are the sole Merchant of Record for all Orders processed through your Storefront. GrowDaddy is not a party to transactions between you and Diners.
  • Payments are processed by a third-party payment processor. Funds flow directly to your connected account; GrowDaddy does not hold or remit Order funds.
  • GrowDaddy currently charges only the subscription Fees and does not take a percentage of Order value. GrowDaddy reserves the right to introduce transaction-based fees in the future with 30 days' notice.
  • You are 100% liable for all Diner refunds, disputed charges, fraudulent transactions, and chargebacks.

7. Fees, Subscriptions, Trials, Billing, and Refund Policy

  • Access is sold on a recurring subscription basis (monthly or annual plans)
  • Subscriptions automatically renew unless cancelled before the renewal date
  • Free trials automatically convert to paid subscriptions unless cancelled before trial ends
  • GrowDaddy will provide at least 30 days' notice of any Fee increase
  • Except where required by law, all Fees are non-refundable

Refund & Cancellation Policy

You may cancel your subscription at any time through your account dashboard or by emailing hello@growdaddy.app. Your cancellation takes effect at the end of your current billing period, and you retain full access until then.

Subscription fees are non-refundable, including for partial billing periods or unused time after cancellation. There are no cancellation fees or penalties — you simply stop being billed at the end of your current period. If you believe you were charged in error, please contact us within 30 days of the charge.

8. Acceptable Use

You are solely responsible for ensuring your Storefront, products, and business comply with all applicable laws. Where you sell regulated products (alcohol, cannabis, tobacco, etc.), you are exclusively responsible for all licensing, age-verification, and compliance obligations.

You agree not to use the Services for unlawful purposes, upload infringing content, transmit malware, reverse engineer the Services, or send unlawful communications.

9. Content, Data, and Data-Protection Roles

  • You retain ownership of your Customer Content and grant GrowDaddy a license to host and display it to provide the Services
  • For Diner Data collected through your Storefront, you are the controller and GrowDaddy is your processor
  • GrowDaddy's Privacy Policy (growdaddy.app/privacy) is incorporated by reference

10. Intellectual Property

GrowDaddy retains all rights in the Services, platform architecture, templates, designs, and software. You acquire no ownership of your Storefront, website, underlying code, or visual designs. GrowDaddy grants you a limited, non-exclusive, revocable license to use the Services during your active subscription only.

You may not host, deploy, or obtain the source code of the Storefront or Services on any infrastructure other than GrowDaddy's.

11. Third-Party Services

The Services integrate with third-party services (payment processor, cloud-service provider, messaging providers). GrowDaddy is not responsible for third-party services and does not guarantee their availability.

12. Disclaimer of Warranties

The Services are provided on an "as is" and "as available" basis. To the maximum extent permitted by law, GrowDaddy disclaims all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. GrowDaddy does not warrant that the Services will be uninterrupted, secure, or error-free.

13. Limitation of Liability

To the maximum extent permitted by law, GrowDaddy will not be liable for any indirect, incidental, special, exemplary, or consequential damages, or for loss of profits, revenue, data, business, reputation, or goodwill.

GrowDaddy's total aggregate liability will not exceed the total Fees actually paid by you to GrowDaddy in the three (3) months immediately preceding the event giving rise to liability.

14. Indemnification

You agree to indemnify and hold harmless GrowDaddy from third-party claims arising out of your breach of these Terms, your Configurations, your Customer Content, your products, or your violation of any law in connection with Diner Data.

15. Term, Suspension, and Termination

  • You may cancel at any time through the dashboard; cancellation takes effect at the end of your current billing period
  • GrowDaddy may suspend or terminate for non-payment, breach of Terms, or legal/security reasons
  • After termination, you have 30 days to export your Customer Content and Diner Data

16. Dispute Resolution; Binding Arbitration; Class Action Waiver

Before initiating arbitration, contact us at hello@growdaddy.app and attempt to resolve the dispute informally for at least 30 days.

Except as noted below, any dispute arising out of or relating to these Terms will be resolved by final and binding individual arbitration administered by the American Arbitration Association (AAA), conducted in Indianapolis, Indiana or remotely where permitted.

Class Action and Jury Trial Waiver: You and GrowDaddy agree that each may bring claims only in an individual capacity. You and GrowDaddy waive any right to a jury trial.

You may opt out of arbitration by sending written notice to hello@growdaddy.app within 30 days of first accepting these Terms.

These Terms are governed by the laws of the State of Indiana. Permitted court actions will be brought in Hamilton County, Indiana courts or the U.S. District Court for the Southern District of Indiana.

17. General Terms

  • GrowDaddy may update these Terms; continued use after changes constitutes acceptance
  • These Terms, together with the Privacy Policy, are the entire agreement between the parties
  • You may not assign these Terms without GrowDaddy's written consent
  • The parties are independent contractors

18. Contact

GrowDaddy, LLC
13465 Beckwith Dr, Carmel, IN 46074-8338, USA
Email: hello@growdaddy.app